This privacy policy describes how CarCoolParts collects, uses, and shares personal information of users of our website, https://www.carcoolparts.com.
1. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information. We collect this information when you register an account, place an order, subscribe to our newsletter, or contact us directly.
- Non-Personal Information: This includes information that does not directly identify you, such as your IP address, browser type, operating system, referring URLs, and browsing behavior. We collect this information through cookies, web beacons, and other tracking technologies.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you provide information to us directly, such as when you create an account or place an order.
- Automatically: When you interact with our website, we automatically collect certain information through cookies and other tracking technologies.
- From Third Parties: We may receive information about you from third-party sources, such as payment processors and shipping companies.
3. Use of Your Information
We use the information we collect for various purposes, including:
- To Provide and Improve Our Services: We use your information to process orders, provide customer support, personalize your experience, and improve our website and services.
- To Communicate with You: We use your information to send you order confirmations, shipping updates, newsletters, and promotional materials.
- To Prevent Fraud and Abuse: We use your information to detect and prevent fraudulent activity and to protect the security of our website and services.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.
4. Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share information with third-party service providers who help us operate our website, process payments, fulfill orders, and provide customer support.
- Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
- Legal Authorities: We may disclose information to legal authorities if required by law or legal process.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing behavior. Cookies are small data files stored on your device that allow us to recognize you when you return to our website. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
8. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at support@carcoolparts.com.
9. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after the effective date constitutes your acceptance of the revised privacy policy.
11. Contact Information
If you have any questions about this privacy policy, please contact us at: support@carcoolparts.com.
